BM—14 / TERMS / EN Legal document

What you buy, how it's paid and how it stops.

Supplier Vivid Eye S.R.L.-D.

CUI 36390001

In force from 25.08.2026

Governing law Romania

This is an English translation, provided so you can read it. The binding version of these terms is the Romanian original; where the two differ, the Romanian text prevails.

This document says, in words you can understand without a lawyer, on what terms I work with you. It isn't a contract you sign here — the contract is made separately, for each engagement. The terms below are the frame every discussion starts from, and the part that isn't negotiated from client to client.

If any provision here contradicts what I wrote on the pricing page or in an offer I sent you, your written offer takes precedence. The rest stays in force.

Contents · fourteen sections

01 — The parties BM—14.1 / WHO SELLS TO YOU

One company, one person. Boosted Mode is the brand.

It isn't an agency with departments. It's a small company through which I work, with a software machine behind it.

SupplierVivid Eye S.R.L.-D., tax ID 36390001, registry no. J08/1612/2016, registered at Str. Prunului nr. 10, bl. E3, sc. B, et. 10, ap. 41, Brașov, Brașov county, 500318, Romania. The full details.
The brandBoosted Mode is the trading name under which the company above sells the services in this document.
The clientThe natural or legal person who accepts an offer. If you're a natural person buying outside your professional activity, you're a consumer — section 09 is written for you.
Contactalex@boostedmode.com — the same address for both sales and complaints. There is no other support address.

02 — The object BM—14.2 / WHAT YOU BUY

Three different things, with different rules.

They're bought separately or together. They contain different things, are paid for differently and stop differently — that's why they appear everywhere below as three lines, not one.

The FoundationA project, not a subscription. Positioning, visual identity, site and first campaign, media production. It's bought complete or piece by piece, in the order on the pricing page. It ends and it stays yours.
The SystemMonthly subscription. Continuous production and distribution — 53 pieces a month — plus my work as the operator. It includes the application, with no separate payment. It's assisted work, run in Romanian; the price comes on request.
The ApplicationMonthly subscription, 249 €/month or 2,490 €/year. Access to the software: the same screens and the same Brain, operated by you. Without my work.
The callFree and without obligation. It isn't a contracted service — it's the conversation an offer comes out of, or in which I tell you it isn't the moment.

What isn't included, in any tier: the paid advertising budget, subscriptions to tools you hold yourself (your own hosting, domains, stock accounts, font licences), travel costs outside Brașov county, and work from another supplier that I coordinate without performing. When one of these comes up, you see it in the offer beforehand, not on the invoice afterwards.

03 — Conclusion of the contract BM—14.3 / WHEN IT BECOMES A CONTRACT

From the moment you accept the offer in writing.

Nothing on the site is a firm offer. The prices shown are an invitation to talk — the offer comes after the call, for your case, in writing.

For the Foundation and for the System, the path is the same: a call, a written offer with the purpose of the work and the deadlines, your acceptance by email or by signing the contract, then the first invoice. The contract comes into being at the moment of written acceptance, not at the first message.

For the Application, the contract is concluded online: you create an account, choose the subscription and confirm payment. The tick accepting these terms is the step without which the account isn't activated.

I reserve the right to refuse an order — if what you ask for doesn't fit what I do, if it isn't the moment for you, or if the subject falls into the list below. A refusal comes with the reason in writing, not with silence.

I don't work on: content that breaks the law or someone else's rights, promises of medical or financial results you can't support, products for which you don't hold the authorisations the law requires, and campaigns built on information you know to be false. If work already started ends up there, I stop it and invoice what was performed until then.

04 — The price BM—14.4 / PRICES AND CURRENCY

Shown in euro. For Romania, invoiced in lei.

It isn't a preference, it's the settlement rule between Romanian residents. The euro figure stays the reference price, but the amount you pay is the one in lei.

The displayed currencyAll prices on the site are expressed in euro. That's how the tiers compare with each other and how they stay stable.
Clients in RomaniaThe invoice is issued and paid in lei, at the National Bank of Romania rate of the invoice day. The rate appears on the invoice, so you can check the conversion yourself.
Clients outside RomaniaThe invoice is issued and paid in euro, at exactly the figure shown.
TVAThe company is not VAT-registered. The prices shown are final — nothing is added on top of them. If that changes, the prices change with it and you find out beforehand, not on the invoice.
Changing the pricesThe price of work in progress doesn't change along the way. For subscriptions, a price change is announced at least 30 days beforehand and applies from the following month — until then you can stop, at no cost.

The euro figure is the anchor, not the payable amount. If the rate moves between the offer and the invoice, the amount in lei moves with it — in both directions.

05 — The money BM—14.5 / PAYMENT AND INVOICING

Card for the application. Transfer for the work.

Two methods, chosen by the size of the sum — not by preference. An application subscription is taken up and dropped in a minute; a foundation of several thousand euro goes through the bank and through an invoice.

Card, in advance — the Application only The subscription of 249 €/month (or 2,490 €/year) is paid by card, through the payment processor, before the period it covers. It renews automatically on the same date, until you stop it. Card details neither reach me nor are stored by me. Until card payment is switched on, the application subscription is also invoiced and paid by transfer, as below.

Bank transfer, at 5 days — the Foundation and the System For the Foundation and for the System you receive an invoice and pay by transfer, within 5 calendar days of issue. No card, no automatic debit.

The Foundation is paid in three instalments, tied to the stage of the work, not to the calendar. Nothing starts until the first one arrives.

40% At the start. After written acceptance. From the moment it's received, the working period is booked and the interviews begin.

30% At the mock-up. When you see the first complete form of the work and have something to comment on.

30% At delivery. On handover of the final files and the foundation documents.

The System is invoiced monthly, in advance, for the month ahead. The first month is invoiced at the start; the following ones, on the same day of the month.

Invoices are issued electronically, in RON for clients in Romania, and arrive by email. I don't send paper invoices.

If an invoice isn't paid on time: I write to you. After 7 days of delay I stop the work and the publishing, without that cancelling the amount owed. After 30 days I may terminate the contract and invoice everything performed until then. The law also allows me to charge late-payment penalties; I charge them only if the delay isn't resolved by talking.

What I don't do: I never cut off access to what you've already paid for, and I don't delete materials as a means of pressure.

06 — Delivery BM—14.6 / DEADLINES

The deadlines from the pricing page, with the clock started by you.

Every engagement has a written deadline. The clock starts when I have from you the materials and the access requested — not at signature.

PositioningThree weeks from the first interview.
Visual identityTwo weeks from approval of the positioning.
WebThree weeks from receipt of the content and access to the domain.
Media productionOne day of filming, plus one week of editing.
The complete FoundationSix to eight weeks, with the four in the order in which each feeds the next.
The System53 pieces a month — 25 video, 8 carousels, 12 stills, 8 written. The number is counted per calendar month, not per week.
RevisionsTwo rounds of changes included on every foundation deliverable. Beyond that, or on a change of direction after approval, it's discussed as new work.

The deadlines extend by exactly as many days as I wait on you: feedback a week late moves delivery by a week. It isn't a penalty, it's arithmetic — the next piece of work depends on approval of the one before.

Nothing is published without your approval. Every piece goes through the approval screen before it leaves for an account of yours.

07 — Your part BM—14.7 / WHAT DEPENDS ON YOU

Two hours a month, and they really do have to be given.

The machine produces “in your voice” only if it receives your voice. The list below is short because it's real — but without it, what comes out looks like anyone's.

The timeThe foundation interviews and the two hours a month of raw material. It's the one thing I can't do in your place.
The approvalsAn answer within 3 working days to what I send you for approval. Beyond that, the calendar moves (see 06).
The accessThe publishing accounts, the domain, whatever is needed for me to deliver. You grant and revoke them yourself, at any time, from your own settings.
Your materialsLogo, photographs, texts, testimonials — you warrant that you have the right to use them. If you give them to me and it turns out they weren't yours, the liability stays yours.
The accuracyThe numbers, results and claims about your business come from you. I can't verify them and I don't invent them — I write them as you give them to me.

08 — The exit BM—14.8 / HOW IT STOPS

Monthly, with no minimum term. I hold nobody with a contract.

A subscription you can't stop is one that sells itself, not one worth paying for. Both run monthly.

The ApplicationYou stop it from your account, at any time. Access stays until the end of the period already paid for, then it doesn't renew. The month already begun isn't refunded pro rata.
The SystemYou give notice by email before the next invoicing. The month already paid runs to the end, with everything scheduled in it. No penalty and no minimum year.
The FoundationBeing a project, it can be stopped at any moment. What's invoiced is the stage begun plus what was performed; instalments already received for delivered work aren't refunded. What's finished by then stays yours.
From my sideI can end the collaboration with 30 days notice, or immediately in the cases in section 03 and on non-payment (section 05). I refund the part paid and not delivered.

What stays yours after stopping: everything produced until then and the whole foundation — documents, mark, source files, site. They aren't conditioned on the subscription continuing. What you no longer have after stopping is the machine that keeps producing.

09 — Consumers BM—14.9 / WITHDRAWAL WITHIN 14 DAYS

If you're a natural person, you have 14 days to change your mind.

It's a right given by law for distance contracts, not a favour. This section concerns you only if you aren't buying for your company.

As a consumer — a natural person buying outside their commercial or professional activity — you can withdraw from the contract within 14 calendar days of its conclusion, without giving any justification and at no cost, under Romanian Emergency Ordinance 34/2014.

You write me an email at alex@boostedmode.com with “Withdrawal” in the subject. No standard form is needed and you don't have to explain why. I refund the amount received within 14 days of the date I receive the message, by the same route the money came.

The exception the law provides and which I use too: if you expressly ask me to start work before the 14 days expire and the service is performed in full within that interval, the right of withdrawal is extinguished — for the work already done. If the work started but didn't finish, you can withdraw and you pay only for the part performed, pro rata.

I ask you for the request to start earlier in writing, separately, precisely so you know what you're giving up. If you don't give it, I wait the 14 days and only then start — that's all that changes.

If you're a company (sole trader, limited company, NGO), this right doesn't apply. For you, the stopping terms in section 08 apply.

10 — Ownership BM—14.10 / WHO KEEPS THE MATERIALS

What is about your brand becomes yours. The machine stays mine.

The line runs exactly where you'd expect: the result is yours, the tool I made it with isn't.

YoursThe positioning documents, the mark and the visual system, the site, the photographs and footage made for you, and all the pieces produced — source files included. The rights transfer on payment in full for the work, exclusively and without limit of time or territory.
MineThe software, the engines, the prompts, the Brain's structure, the methods and the templates. You use them while you're subscribed; they aren't sold and aren't transferred.
What you write in the applicationStays yours. I don't use it for another client and I don't pass it on. See the privacy policy.
Third-party materialsThe fonts, stock images and music used come with their own licence, which passes to you along with the piece. If any of them requires a subscription in your name, I tell you before using it.
PortfolioI may show the work as an example — on the site, in presentations, on social networks. You tell me you'd rather not and it doesn't appear, at any time, without giving reasons. I never publish figures from your business without your written agreement.

11 — The limits BM—14.11 / WHAT I GUARANTEE AND WHAT I DON'T

I guarantee the work. I don't guarantee the result.

This part is short and has no nuance, because it's the place where my industry lies most often.

What I guarantee: that the pieces are produced at the written count and deadlines, that they're made on your foundation and not on a template, that they pass through your approval before going out, and that I remake at my own cost any piece that doesn't respect what we agreed.

What I don't guarantee: a number of followers, leads, sales or views. I don't guarantee a position in Google, I don't guarantee that a given piece of content “lands”, and I don't guarantee the behaviour of the algorithms of platforms neither I nor you control.

If you see anywhere a result figure presented as a guarantee — on an old page, in a message, in a document — it isn't valid. These terms are the reference.

Social media accounts, search engines and artificial intelligence providers change their rules without asking anyone. When an external change affects what I deliver, I tell you what changed and what I'm doing instead — I don't stay quiet and invoice as if nothing had happened.

12 — Liability BM—14.12 / HOW FAR I'M LIABLE

Up to the amount you paid me.

A limit that's ordinary in services, written here so you see it beforehand, not in an annex to the contract.

The capMy total liability, in any situation, is limited to the amount you paid in the last 3 months before the act complained of.
What I don't coverLost profit, loss of opportunity, reputational harm and any indirect damage.
What isn't limitedNothing the law doesn't allow me to limit — wilful misconduct, gross negligence and personal injury stay outside the cap above.
Force majeureI'm not liable for delays caused by events outside my control — platform or supplier outages, illness, disasters, decisions of the authorities. I notify you within 5 days of them arising and we resume where we left off.
Your dataI make backups, but keep your own materials as well. I'm not your archive.

13 — Dissatisfaction BM—14.13 / COMPLAINTS AND LAW

First you write to me. The rest is there if we don't agree.

Directalex@boostedmode.com, with Complaint in the subject. I answer within 5 working days, with what I concretely propose.
ANPCIf you're a consumer and aren't happy with the answer, you can turn to the Romanian National Authority for Consumer Protection (Autoritatea Națională pentru Protecția Consumatorilor) — anpc.ro.
SALThere is also alternative dispute resolution, through the ADR entities under the ANPC (Romanian Law 140/2017). It's free for the consumer.
Governing lawRomanian law. Disputes not settled amicably are heard by the competent courts in Brașov. If you're a consumer, the law preserves your right to bring proceedings before the court of your domicile.

The European Online Dispute Resolution platform (ODR) was shut down in July 2025 — if you see a link to it on another site, that's a document which wasn't updated. The valid routes are the ones above.

14 — The version BM—14.14 / CHANGES

They change. Your contract doesn't.

These terms can be amended — new services appear, the law changes, I learn something from practice. The version published here is always the one in force, with the date on the plate at the head of the page.

An amendment doesn't apply retroactively to work already started. For subscriptions, a change that disadvantages you is announced 30 days beforehand, by email — and if it doesn't suit you, you can stop until then, at no cost.

If a provision of this document proves invalid, the rest stands. It's replaced by the legal rule closest to what I meant to say.

Those are the rules. The rest is up for discussion.

Nothing above is a surprise saved for invoice day — that's why it sits on a public page and not in an annex. If there's something you want cleared up before we talk money, ask.

Write to me See the prices